This is the editable Markdown source for the SENTRY Quick Start page (sentry.cloud-survey.co.uk). Keep the
CLOUDSURVEYcomment IDs unchanged; the page uses them to place each step and question. Buttons, links, icons and colours are set by the page itself.
Follow the complete process below in order - from creating your CloudSURVEY account through to reviewing live survey results.
Create the account you will use to register your SENTRY, manage surveys and review results.
Install SirettaSPARK on the PC you will use to configure and maintain the SENTRY.
Connect the supplied or selected antennas to the correct SENTRY antenna ports before powering the unit.
Apply power and allow the SENTRY to complete its normal startup sequence.
Use the USB connection so SirettaSPARK can communicate directly with the SENTRY.
Open SirettaSPARK and select the connected SENTRY so you can configure and maintain the device.
Check the SENTRY software and firmware versions and install the latest supported updates where required.
Set the required connection details so the SENTRY can communicate with CloudSURVEY and upload survey data.
Sign in to CloudSURVEY, select your SENTRY and begin recording your first survey.
Watch survey results arrive in CloudSURVEY and use the portal to assess networks, signal performance and coverage.
CloudSURVEY becomes your working environment for controlling surveys, seeing live measurements and reviewing everything the SENTRY has collected.
Select survey modes, technologies and cycles, then start or manage a recording.
See cellular measurements arrive while the SENTRY is actively recording.
Return to previous surveys, compare results and manage stored survey data.
Review networks, signal performance, locations, mapping and available analysis.
Check device details, software status and the controls available to your account.
Where enabled, take supported survey data into floorplan-based coverage analysis.
Answers to common setup problems.
Check the account and the device registration.
Confirm you are signed into the correct account and that the device has been registered to that account.
Startup, portal visibility and survey settings.
Check that the device has completed startup, is visible in the portal, and that the required survey settings have been selected.
Allow time for the upload to finish.
Allow time for upload to complete, then refresh the Surveys page and confirm you are viewing the correct account and device.
Technologies, survey modes and placement.
Confirm the intended technologies and survey modes are enabled. Placement, the building and local network availability can all affect what is detected.
Through SirettaSPARK over USB.
Connect the SENTRY to your PC via USB, open SirettaSPARK and follow steps 6 and 7 of the setup guide to check and install the latest supported software and firmware.
The Help Centre, or contact support.
Open the CloudSURVEY Help Centre or contact support with your device's serial number or IMEI and a short description of the issue.